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FAQs

WHAT IS BREAKOUT KC?

Breakout KC is the #1 Escape Game in Kansas City, and one of the highest-rated escape games in the world. We are family-friendly and intentional about quality time and shared experience. Uncover secrets, hidden tunnels, trap doors, and more with our variety of escape rooms. If you are still wondering what the heck we do, this video from our blog might help.

AM I REALLY GOING TO BE LOCKED IN A ROOM?

The short answer is no; that doesn’t sound safe or legal! You will be in a room with a locked door, but it is equipped with an exit button and you are free to leave the room at any time.

HOW MANY PEOPLE PLAY?

Each room has a minimum of 2 players, as we do not allow single players. The maximum is 8 players per room. Players 13 and under must be accompanied by an adult.

On Fridays, Saturdays, and Sundays we have a 4-person minimum charge for our private escape room experiences (see booking page for pricing).  

WILL THERE BE OTHER PEOPLE IN THE ROOM WITH US?

Because of our commitment to your safety, we have transitioned to all Private Experiences. The only people in your escape room will be the people in your group.

HOW LONG IS EACH GAME?

Each game is 60 minutes, though we ask you to arrive 15 minutes prior to your experience for preparation and 5 minutes after to debrief and take pictures to commemorate your victory (or defeat!)

ARE YOU HIRING?
Yes? No? The short answer is: maybe. The long answer is: we may or may not be hiring depending on the season of the year and the amount of bookings we have. We can’t respond to everyone that applies, but we still love to hear from you! We never know when we’ll need someone extra awesome to join the Breakout KC team. If that sounds like you, feel free to head over to our Application and submit one!
DO YOU OFFER DONATIONS?

We sure do!  Just head over to our Donations page and fill out our online form.  You can then expect a prompt reply via email!

DO YOU ALLOW ALCOHOL?

Guests 21 and older visiting our location at Park Place have the option to purchase alcohol during their visit.

As of today, our River Market location does not serve alcohol. We do not allow the consumption of outside alcohol in either of our facilities.

HOW EARLY SHOULD I ARRIVE?

Please give yourself some extra time by arriving about 15 minutes earlier than your start time. Games will begin exactly at your start time. We offer a five-minute grace period at the start of your experience, if some or all of your group has not arrived at your designated start time.

Parking is a breeze at our Park Place location, but the River Market can be a bit tricky. Use this Parking Map for assistance.

HOW DO I BOOK A ROOM?

The best way to book your adventure is on our Booking Page. You can also come into one of our stores to book your room.

For corporate team building events, shoot us an email or visit our Groups & Events Page.

HOW DO I PAY?

All of our tickets can be pre-booked online through the bookings page. You are also welcome to walk in and pay in person based on availability.  Refer to the booking page to see the price per person. On Friday, Saturday, and Sunday, we have a 4-person minimum charge for our private escape room experiences. 

For group rates, visit our Groups & Events Page.

FRIENDS, FAMILIES, CORPORATE EVENTS?

Escape rooms are perfect for team building, celebrating birthdays, bachelor(ette) parties, and anything in between. While we don’thave a designated space to enjoy cake, ice cream and other party festivities, we can still help create a memorable experience for your group. Since our rooms are both immersive and locally designed, you’ll keep talking about it long after you Breakout! Visit our Groups & Events Page for more info about renting our facility for your party or corporate event.  You can also call us during normal business hours to book your group adventure.

WHAT IS YOUR AGE POLICY?
While all of our escape rooms are family-friendly, we realize not everyone can interact with the puzzles in the same way. For that reason, anyone age 5 and under will not be charged to participate in one of our escape rooms. Anyone 6 and older will be charged the standard rate.
If you are planning to bring children under the age limit, please call ahead to ensure that we can accommodate your entire party. 
A paying adult (18+) MUST be in the room if any other participants are 13 years old or younger.
IS THERE AN ABILITY/MOBILITY REQUIREMENT?

Call about any ability/mobility/accessibility questions – All of our locations and escape rooms are unique and some may require crawling, stairs or lifting.

WHAT IS YOUR CANCELLATION POLICY?
  • Guests can cancel their reservation at any time for any reason with at least 48 hours notice.
  • Guests can change the amount of people on their reservation, or move their reservation to another date with at least 4 hours notice.

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